We offer over a dozen specialty techniques, so new clients should begin with a free 20-minute strategy call so that one of our directors can understand your goals answer all your logistical and cost-related questions. Getting you started off right is as much an art as it is science and there’s no substitute for the human touch, so we purposefully prioritize time to meet with you by phone and strategize how we can meet your unique needs.
At Carolinas Biofeedback Clinic, we believe that One Size Fits One. We offer tailored solutions, not templates. We custom tailor the program to every individual. To do that, we start with a short strategy call between you and one of our experienced directors.
Most of our appointments are in person, but some can be done virtually via zoom. Our phone consults are done over the phone, and your clinician will call you at your scheduled appointment time.
We offer several ways for our clients to book their appointments:
- via our website www.cbfclinic.com
- via WellnessLiving online by clicking Login in the top right-hand corner and logging into your profile to searching available appointments.
- via our branded app. Search Carolinas Biofeedback Clinic in your App Store
Yes you can! In WellnessLiving, you have the ability to add relationships under your profile, and can easily choose to book for one of those relationships on the scheduling page, both online and in the app. Watch the video below as Riley shares this favorite feature of hers!
We do recommend that each family member has their own profile, and WellnessLiving makes it easy for you as the parent to book for your children using their profiles without ever signing out of your own!
We work with all ages, from as young as 4 years old and up!
When you search for an appointment time, either online or in our branded app, but there are no available appointments, you can choose to be added to the waitlist for that appointment time. When a cancellation occurs, you will automatically be notified of the opening, and you must confirm that you want the spot. This is on a first come, first serve basis. Watch the video below as Lisa shows you this favorite feature of hers!
Within the 24-hour window, you still have access to cancel your own appointment in WellnessLiving, and if anyone is on the waitlist for that appointment and is able to fill your spot, then we waive your session fee. With enough warning, our clinicians will also try to fill your spot by reaching out to clients not on the waitlist. However, if we are unable to fill the appointment slot, you will be charged for the late canceled appointment. No-shows will be charged for missed appointments.
We accept all forms of payment: cash, check, credit card, debit card, and FSA and HSA funds. Please note, we do not have change, so if you pay in cash, you need to bring the exact amount.
Professionals: Feel welcome to follow up with a faxed referral form to our office line, 888-317-5605. You are welcome to use your own form or ours, which is located on our website which is located under the Appointments tab, and in the link below.
Current Clients: We have a referral rewards program that earns you Clinic Dollars! You can access this on our website under the appointments tab, or in the link below.